Want to tweak one of our images? Have your own custom image you'd like to print? The possibilities are endless and our customer service department is ready to help. We print using forced perspective to help give you the most realistic image possible so that your portraits will look realistic as if you were actually on location. If you have an image that you own or have rights to, we'll help you get it formatted correctly for our printing process. Email us your artwork to start the process. If you're wanting a custom Hollywood style photo backdrop with your logo(s) repeated all over it, we do that too with one of our step and repeat backdrops!
You are eligible for a full refund if no ShippingPass-eligible orders have been placed. You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.